Starting Solids Ultimate bundle PLUS free shipping
For the parent that seriously wants to start solids on the right foot! Years of research has led us to these perfectly designed silicone table wear pieces. This bundle includes:
- The Nibble and Rest First Foods tracker magnet
- One Silicone bib (choose your colour)
- One Set of Silicone cutlery (choose your colours)
- One Silicone suction bowl (choose your colour)
- One Silicone suction plate (choose your colour)
- One Silicone 4 in 1 sippy cup (choose your colour)
Photos are for illustrative purposes only- please refer to the bundle description above for products included
Australia
We ship everyday from Australia (QLD) and aim to dispatch your order within 24 hours during weekdays on in stock items. If your order contains a pre order item the order will be shipped when all items are in stock.
Standard shipping (with tracking) - $9.95
Aus Post Express Delivery (with tracking) - $14.95
Standard Delivery in Australia is FREE when you spend $99 or more in one transaction, including discounts (final amount amount being $99 or more.) We will use Sendle or Aus Post Standing Shipping depending on your location.
Please note the following estimated delivery times. These times are an estimate only and will vary according to the time of year.
Sendle, Australia: 3 - 21 business days
Standard parcel post, Australia: 3 - 9 business days
Express parcel post, Australia: 1-3 business days
Tracking numbers are provided via email, so please ensure that your email address is entered correctly and that your email is monitored, including junk mail. We deliver to both PO boxes and residential/business addresses.
Nibble and Rest cannot be held responsible for addresses entered incorrectly by the customer. Once posted, we have no control over how long your order takes to arrive. Visit www.auspost.com.au/parcels-mail/delivery-areas.html for more information.
If you advise that you would like your parcel left without requiring a signature (Authority to Leave), we are not responsible for the loss of the parcel or failure to deliver the parcel.
Once your order is Delivered, responsibility for the product purchased passes to you. This means that the risk of loss and title for your product passes to you upon our delivery to you. If you have requested a recipient who is not you for delivery purposes (for example, as a gift) then you accept that delivery at the recipient’s address is evidence of delivery and fulfilment by Nibble and Rest. Estimated delivery times are to be used as a guide only and commence from the date of dispatch.
Incorrect address or returned parcels
If we are unable to deliver your parcel due to an incorrect delivery address, or if the parcel is returned to us as undeliverable, an extra postage fee will apply to send it again. If this occurs, we will contact you to consider your options.
Undelivered packages or packages with missing items.
In the event that your package is undelivered or items are missing, we require that you complete our Missing/Undelivered Items Declaration. This form will be used to liaise with Australia Post, the delivery service that was used to send your package as well as the Police to determine why your package was not delivered. Please ensure that 14 days have passed before contacting us regarding a lost package. If you would like to fill out a Missing/Undelivered items declaration, please email hello@nibbleandrest.com including your order number.
Refunds for missing items shall be credited to the original method of payment, for the value of the original payment. Replacements will be made for the same value of the good originally purchased. If these goods were purchased on sale, a store credit to the same value of the original purchase will be applied.
International
New Zealand- $13.95 AUD flat rate
Other International shipping fees start from $29.95 AUD and are based on weight
We also offer DHL Worldwide Express starting from $70 AUD (please check your eligibility for this)
International delivery: Times will vary greatly according to location. A standard delivery time frame is 6 - 13 working days.
Please keep in mind that international postage times vary by location. It is the customer's responsibility to track their order. Please understand that Nibble and Rest has no control over delivery times once the package has left our hands, but if you get in touch with us we can provide tracking support.
We currently ship to the following countries:
United Kingdom, United States, New Zealand, Ireland, United Arab Emirates, Norway, Germany, Malaysia, Austria, Belgium, Italy, Spain, Sweden, Taiwan, Denmark, Poland, Iceland, Czech Republic, Portugal, Belarus, Qatar, Canada, Croatia, France, Greece, Hong Kong, Hungary, India (36 of 37 states), Israel, Japan, Netherlands, Philippines, Singapore, Thailand, Ukraine, China, Macao, South Korea, Cyprus, Estonia, Slovakia, Egypt, Cambodia, Finland, Indonesia, Kuwait, Lithuania, Monaco, Romania, Russia, Saudi Arabia, Switzerland, Iran, Islamic Republic Of, Iraq, Jordan, Lebanon, Vietnam, Albania, Gibraltar, Greenland, Latvia, Luxembourg, Malta, Montenegro, Serbia, Slovenia, Turkey, Holy See (Vatican City State), Mexico, Oman.
(Last updated 5th July 2021)
INTERNATIONAL CUSTOMS CHARGES (WHERE APPLICABLE)
Some orders may incur a customs or import duty charge. Nibble and Rest does not have any control over these charges or are unable to advise what they will be, as it is based on your own countries regulations & compliance. For further information, please contact your local customs office.
All charges are to be paid by the customer on delivery of order. Orders cannot be returned to sender and Nibble and Rest will never pay these customs charges on your behalf. If you refuse to pay these charges your parcel may be abandoned, and Nibble and Rest will not be held responsible for any loss of funds as a result of this occurrence.
Incorrect address or returned parcels
If we are unable to deliver your parcel due to an incorrect delivery address, or if the parcel is returned to us as undeliverable, an extra postage fee will apply to send it again. If this occurs, we will contact you to consider your options.
If you are dissatisfied with your Nibble and Rest purchase – firstly – we’re very sorry to hear!
Returns and exchanges for change of mind purchases
If you would like to return or exchange a product for ‘change of mind’ or another similar reason you must contact us within 7 days of delivery of the product.
Please note that both the product and the packaging need to be in its original condition and unused when returned. We will refund you the full amount (net of postage costs) upon full inspection of the product(s) once we ensure they are still in new condition. If you received free shipping on your order, the shipping cost will be deducted from the refund amount.
We are not responsible if packages are misplaced or lost so we advise using a service that provides insurance or postage tracking as we can’t guarantee that we will receive your returned item.
Please contact hello@nibbleandrest.com to discuss your return or exchange.
Safety Warning: Highchair footrests are important as they help provide proper posture and comfort for your child. However, footrests may potentially make it easier for your child to push themselves up and out of their seat. Therefore, the footrest must always be used with the highchairs own safety harness fastened tight. You must always supervise your child in the highchair and DO NOT leave them unattended. When you have finished using the Footsi after each meal, please keep it out of reach of children. Lastly, please keep unused o-rings and suction locs out of reach of children. These items are not toys and are a choking hazard.
How much weight can be applied to the Footsi?
The Footsi has been designed as a footrest for babies (not a foot stand) therefore the suction lock & Footsi can not withstand the whole body weight of a child for prolonged periods. The Footsi has been designed to withstand the leg weight of children up to 3 years old (recommended full weight of child ~15kg / 33lbs). Always securely fasten child using the high chairs own harness system while using the Footsi. Repeatedly standing on the Footsi may cause wear and tear that PMHC Holdings Pty Ltd will not be liable for. Therefore, please DO NOT allow your child to repeatedly stand on the Footsi.
I can't seem to get my hook installed correctly, what am I doing wrong?
Please make sure you clean the area for the hook with rubbing alcohol and allow to air dry. With hook flicked, remove protective cover from suction lock. With hook flicked up, place suction hook below the lip of the highchair and apply a firm push around the edges of the hook to remove air. While holding the edges of the hook pull down the hook to lock it. WAIT 30 MINUTES BEFORE USING FOR A FIRM LOCK
The hook is a specially designed vacuum seal application (so isn't a sticky hook, nor does it require any additives such as glue). Once installed correctly, the vacuum seal creates the suction. Each hook has been manufactured & quality tested by a 100% owned and operated German factory in China. The hook is extremely strong once it is installed correctly.
We have lots of installation videos as saved stories in our Instagram. Here is a link to our YouTube videos. Make sure to turn the volume on.
Installation of our patented suction hook:
https://www.youtube.com/watch?v=yq1jIXH87OA&feature=youtu.be
If you are having trouble with your hook soak the suction pad in boiling water for 30-45 seconds, this will help remove any dirt or creases and prepare the hook for reapplication.
Which highchairs does the Footsi® go with?
The Footsi® footrest has been tested on multiple high chairs for appropriate fit and makes a great addition to either the Ikea Antilop, Kmart Pandium, Big W Uno, Target Snacka, Aldi Mamia, or similar. These chairs are all very similar designs. The suction hook needs to be applied to a non-porous surface, therefore there are some highchairs the Footsi won't suit. See our videos above on how to install the suction hook on the back of the highchair.
What foot placement is optimal?
Regarding feet placement, you don't need all of their feet covering the Footsi® high chair footrest initially, if they even get part of their heel on, it would be giving them comfort and support, knowing they have something to rest their feet on during mealtimes. The optimum position they’ll eventually get to is hips at 90 degrees, knees at 90 degrees and ankles at 90 degree (90/90/90).
The Footsi can be used by your little one as soon as they hit the highchair, however they may also require the complementary inflatable cushion to promote trunk & chest support and correct posture (which we stock), up until they are old enough to sit upright without help (usually at about 10-12 months - I know that’s when our daughter no longer needed the inflatable cushion) or are too big to fit in the highchair with the cushion. For this reason we have also started producing matching Footsi cushion covers.
If your baby is 5-9 months old they are only starting to learn how to sit in the highchair. You may need to guide their feet to sit flat on the Footsi® and as they grow they will get used to using it. We have to remember at only circa 6 months, bubs have no idea how to use a footrest, but we know it’s good for their trunk stability so we have to teach them how and why it’s important. It’s kind of like feeding them vegetables, they may not like them just yet, but we know it’s good for them!
How do I wash stains out of and generally care for my Footsi®?
Wash your Footsi® in a cold machine wash in a washing bag or hand wash. Place it flat and allow it to air dry. Do not use bleach or fabric softener, do not iron, dry clean or tumble dry. For tough stains, you may also want to use some Napisan (or equivalent) spray or powder to soak in before washing. You may want to ensure you wash the Footsi® separately, for at least its first wash. You can also wipe your Footsi with a wet wash cloth after meals.
How do I wash my cushion cover?
Wash your cushion cover in a cold machine wash in a washing bag or hand wash. Place it flat and allow it to air dry. Do not use bleach or fabric softener, do not iron, dry clean or tumble dry. For tough stains, you may also want to use some Napisan (or equivalent) spray or powder to soak in before washing. You may want to ensure you wash the cushion cover separately, for at least its first wash. You can also wipe your cushion cover with a wet wash cloth after meals.
I forgot to enter my discount code?
PLEASE remember to enter your welcome discount code at checkout (if you have joined our mailing list). Unfortunately we cannot provide refunds for discounts post purchase. If you have missed using your welcome discount we are happy to provide a discount code for your next purchase.
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